Partnership
First Presbyterian Church of Dallas Selects ITECS for Cybersecurity
The downtown church pairs cybersecurity improvements with ongoing protection, working alongside its own IT administrator.
Dallas, Texas
First Presbyterian Church of Dallas has selected ITECS to strengthen its cybersecurity and provide ongoing managed security, working alongside the church's own IT administrator, Paul Hernandez. The engagement follows an independent assessment against the CIS Controls, a widely used set of cybersecurity safeguards, and turns its recommendations into an implementation plan.
For the 170-year-old downtown congregation, the arrangement adds security specialists while preserving the knowledge and relationships of its in-house IT administrator. ITECS will carry out the remediation project and remain involved through ongoing protection, support and monthly reporting to church leadership.
A downtown institution with a broad community mission
Founded in 1856, First Presbyterian Church of Dallas is a congregation of the Presbyterian Church (U.S.A.). The church is at 1835 Young Street, Dallas, TX 75201. Its 1913 sanctuary is a Dallas Landmark. The church's ministries include The Stewpot, established in 1975 to serve people experiencing homelessness and poverty, FPC Day School and Encore Park.
Churches and nonprofits often ask small IT teams to support a wide range of activities. Donor and member information, school records and online giving all create responsibilities for protecting access and keeping services available. An outside security partner can add capacity while the organization's own administrator remains involved.
From assessment to a signed plan
The church issued a formal request for proposals and selected ITECS through a competitive process. The agreement and its scope of work were signed on September 14, 2026, with Controller Kenneth Wilson signing for the church.
The CIS Controls provide prioritized safeguards for strengthening cybersecurity. In this engagement, the assessment informed eight areas of work. The project is intended to put improvements into practice and establish ongoing security responsibilities.
Eight coordinated workstreams
Cloud email and productivity
Strengthen protection for the church's cloud-based work environment.
Identity and access
Improve the administration and protection of directory identities and access.
Network refresh
Update the network as the first delivery priority.
Backup and recovery
Strengthen backup and disaster recovery arrangements.
Vulnerability baseline
Establish a baseline to guide vulnerability management.
Monitoring and response
Develop the monitoring and incident-response workstream.
Security governance
Define the policies and responsibilities that support ongoing security.
Staff awareness
Prepare staff to recognize suspicious activity and respond appropriately.
The network refresh leads the project, with cloud productivity and backup work progressing in parallel. This sequence coordinates related work without waiting for every project activity to finish before strengthening other areas.
Start first
Network refresh
The first delivery priority in the remediation project.
Alongside the first phase
Cloud productivity and backup
These workstreams proceed alongside the network refresh.
Continue together
Managed security partnership
Continuing protection, allocated support and monthly reporting.
Working with the church's IT administrator
Paul Hernandez remains the church's technical partner. ITECS adds a dedicated delivery and account team: Marc Dunbar leads delivery, and Jordan Emerle manages the account. Monthly progress reports give church leadership a regular view of the work and ongoing services.
In-house IT
The church's IT administrator
Paul Hernandez remains involved as the church's technical partner.
ITECS
ITECS delivery and account team
Remediation delivery, ongoing managed security and account coordination.
Working together
Coordination with church leadership
A working partnership supported by monthly progress and service reports.
The model gives the church additional security capacity without replacing its administrator. For other nonprofits with a small internal team, that distinction matters: outside expertise can support the people who already understand the organization.
Ongoing protection and clearly defined support
The ongoing agreement includes 24/7 managed detection and response across the church's devices through our MDR partner, server management, cloud productivity and server backups, and security awareness training with monthly phishing tests. It also includes a quarterly allocation of support hours and monthly reports.
Through our MDR partner
24/7 threat detection and response
24/7 managed detection and response through our MDR partner.
ITECS support
Quarterly support allocation
A quarterly block of support hours under the agreement; separate from continuous threat detection and response.
Continuous threat detection and response is delivered through the MDR partner. Hands-on support follows the agreed allocation and terms. Together with regular reporting, those defined responsibilities give church leadership an ongoing security relationship beyond the initial project.
About First Presbyterian Church of Dallas
First Presbyterian Church of Dallas is a downtown congregation with a history of worship, education and community service. Learn more about the church and its ministries at fpcdallas.org.
About ITECS
Founded in 2002, ITECS provides managed IT, cybersecurity, cloud hosting and technology consulting. Its cybersecurity consulting and remediation services help organizations turn assessment priorities into coordinated action and ongoing security management.
About this story
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Sources
- First Presbyterian Church of Dallas: Who We Arefpcdallas.org
- First Presbyterian Church of Dallas: Family of Ministriesfpcdallas.org
- Harwood Historic District Landmark Nominationdallascityhall.com
- CIS Critical Security Controlscisecurity.org
- Mitigating Attacks on Houses of Worship Security Guidecisa.gov
Editorial note
Company announcement prepared with AI assistance using ITECS-supplied engagement information and public sources.