MSP Custom: Design Your Managed IT Program
Start with the MSP Pro foundation, then add the security, backup, and monitoring options your business needs most. Every optional add-on in MSP Custom is bundled inside the MSP Elite program.
MSP Custom Program
A flexible MSP program built around your business
MSP Custom begins with the MSP Pro foundation—RMM, Sophos XDR, dedicated support, and strategic guidance—then lets you select the security and resilience layers that matter most. Build the perfect blend for your environment, budget, and compliance goals.
Build a program that fits your risk profile
Start with MSP Pro-caliber support, then layer on MDR, email security, and backup coverage where you need it most.
Transparent monthly estimate, instantly
See per-endpoint pricing, add-ons, and discount impact in real time before talking to sales.
Modern experience with expert guidance
Submit your custom build and expect a call from ITECS to finalize scope, onboarding, and timelines.
Designed for growth and compliance
Choose coverage windows and compliance-ready security tools built for Dallas businesses.
Build your program
Configure coverage, add-ons, and pricing in one place
Select your coverage window, size your endpoints, and add the security layers you need. Your estimate updates in real time, and our team will follow up with final scope and onboarding details.
Step 1
Choose coverage window and term
Coverage and term set your base per-endpoint price. 5-year agreements receive a 5% discount on base pricing only.
Term length
Step 2
Size your base MSP program
This includes RMM, Sophos XDR, support, consulting, QBRs, procurement, and an assigned technical team.
Endpoint count
Enter total laptops, desktops, and managed endpoints.
Need 200+ endpoints? Contact ITECS for enterprise pricing.
Base pricing table
| Endpoint range | Daylight rate |
|---|---|
| 1–100 | $100.00 |
| 101–200 | $95.00 |
Step 3
Security and identity add-ons
Add layers of protection beyond the base stack to match your risk profile.
$600 per month
Your single point of contact for strategy, escalation, and proactive planning.
$20 per endpoint / month
Uses your endpoint count: 15 endpoints.
$5 per user / month
$8 per user / month
$20+ per user / month
Total uses minimum published pricing.
$12.50 per device / month
Step 4
Email, user protection, and training
Strengthen inbox protection and user awareness with flexible tiers.
Per user / month
Advanced anti-phishing with URL inspection, file sandboxing, and content disarm & reconstruction (CDR).
$3.00 per mailbox / month
Priced per mailbox.
Step 5
Backup and recovery
Unlimited storage backups for critical workloads.
$5 or $3.50 per user / month
100 users or fewer: $5.00 · 101–10,000 users: $3.50
$10 per endpoint / month
Set the number of endpoints that need backup.
Step 6
Monitoring and asset management
Add visibility for network devices and full lifecycle tracking.
$37.50 or $63 per device / month
$250–$1,250 per month
Need more than 400 assets? Contact ITECS.
Contact us for pricing
- AI consulting and automation strategy
- Fractional vCIO leadership and governance
Step 7
Send your custom MSP request
Submit your selections and we'll send a tailored response along with next steps.
Estimated monthly
$1,500.00
Minimum monthly applies: $1,500.00
Itemized estimate
Base MSP Custom Program 15 endpoints · Daylight (8am–5pm) · $100.00 per endpoint | $1,500.00 |
Why Trust ITECS as Your Managed IT Services Provider?
Since 2002, we've delivered enterprise-grade IT solutions specifically designed for Dallas businesses. Our approach combines technical excellence with strategic business acumen to transform your technology from a cost center into a competitive advantage.
Dedicated Technical Teams
Unlike traditional helpdesks, you'll work with the same specialized IT professionals who understand your unique business needs and systems for consistent, personalized support.
Advanced Security Framework
Protection beyond basic antivirus with Sophos MDR, endpoint detection, and 24/7 security monitoring to safeguard your critical business data from evolving threats.
Business-First Approach
We align technology solutions with your business objectives, ensuring IT investments deliver measurable ROI and create strategic advantages in your marketplace.
Industry-Specific Expertise
Specialized experience in healthcare, finance, legal, and manufacturing sectors, providing compliance-ready solutions that meet regulatory requirements.
Transparent IT Management
Gain direct access to our monitoring and ticketing systems, giving you complete visibility into your IT operations and security posture at all times.
Flexible Service Models
Choose from MSP SELECT, MSP PRO, or MSP ELITE packages with customizable coverage options to match your operational needs and budget requirements.
