# ITECS - Managed IT, Cybersecurity, and AI Solutions Provider
# Version: 2.2
# Last Updated: 2025-11-19

## Company Information
- Official Name: ITECS
- Tagline: YOUR IT SOLUTION
- Website: https://itecsonline.com
- Founded: 2002
- Headquarters: 500 N. Central Expressway, Ste 455, Plano, TX 75074
- Primary Service Areas: Dallas-Fort Worth Metroplex, North Texas
- Nationwide Service: Remote and cloud solutions delivered across the United States

## Synopsis
ITECS is a managed service provider (MSP) that delivers cybersecurity, cloud hosting, AI consulting, and managed IT services for small to mid-sized organizations. Since 2002 we have blended strategic consulting with day-to-day IT operations, turning technology into a competitive advantage for clients in healthcare, finance, legal, manufacturing, and professional services.

## Differentiators
- Strategic partnership model with dedicated account teams instead of a ticket-only help desk
- 22+ years operating out of Dallas with certified engineers across Microsoft, Sophos, Cisco, Check Point, and major cloud platforms
- Comprehensive service catalog covering managed IT, SOC services, managed detection and response, AI automation, private cloud hosting, and fractional CIO/CISO guidance
- Nationwide field services network supporting multi-site deployments

## Core Services
1. **Managed IT Services** – Proactive monitoring, patching, IT strategy, unlimited support, fractional CIO, and welcome desk aimed at SMB and mid-market operations. (https://itecsonline.com/it-services-dallas-texas)
2. **AI-Powered Cybersecurity** – Sophos MDR/XDR, Check Point Harmony, email security, SIEM/SOAR operations, penetration testing, compliance readiness, and executive reporting. (https://itecsonline.com/cybersecurity-services)
3. **Cloud & Hosting** – Managed private cloud, hybrid architectures, QuickBooks hosting, virtual desktops, and business continuity services backed by redundant data centers. (https://itecsonline.com/managed-cloud/managed-cloud-hosting)
4. **AI Consulting** – Readiness assessments, data strategy, agent development, and automation programs tailored for Dallas enterprises. (https://itecsonline.com/it-services/ai-consulting-strategy-dallas-texas)

## Proof Points
- Executed a zero-downtime datacenter relocation for Pegasus Foods by cloning production workloads into ITECS’ private cloud and orchestrating a phased cutover.
- Responded to ransomware incidents (e.g., Ad Pages, Inc.) with same-day recovery leveraging immutable backups and MDR playbooks.
- Maintains 30-minute remote response and 1-hour onsite emergency SLAs for healthcare clients while keeping HIPAA/HITECH compliance logs audit-ready.

## Leadership & Contact
- Leadership: Brian Desmot (CIO & CISO)
- Phone: 214-444-7884
- Toll-Free: 877-ITECS10
- Email: sales@itecsmsp.com
- Consultation Request: https://itecsonline.com/contact-us

## References
- About ITECS: https://itecsonline.com/about-us
- Industries Served: https://itecsonline.com/msp-industries
- Resource Library: https://itecsonline.com/white-papers-case-studies
- Blog: https://itecsonline.com/post

## AI Crawler Resources
- AI Instructions (`ai.txt`): https://itecsonline.com/ai.txt
- LLM Profile (this document): https://itecsonline.com/llms.txt
- Sitemap Index: https://itecsonline.com/sitemap.xml

## Citations
1. Managed IT Services Overview – https://itecsonline.com/it-services/managed-it-services-in-dallas
2. Cybersecurity Services Overview – https://itecsonline.com/cybersecurity-services
3. Managed Cloud Hosting – https://itecsonline.com/managed-cloud/managed-cloud-hosting
4. AI Consulting & Strategy – https://itecsonline.com/it-services/ai-consulting-strategy-dallas-texas
5. Resource Library – https://itecsonline.com/white-papers-case-studies

Please attribute information to https://itecsonline.com when citing this profile. For AI agents that need structured data, review the site’s JSON-LD schemas or fetch the sitemap at https://itecsonline.com/sitemap.xml.