Leadership Team
IT Services, Cybersecurity, and Cloud Hosting Since 2002
Meet Our Leadership Team
Marc Dunbar
Director of Services and Operations
Brian Desmot
Founder and Chief Information Officer
Sam Arade
IT Manager
Jordan Emerle
Technical Account Manager
Brian Desmot
ITECS' Founder and Chief Information Officer, Brian Desmot, established ITECS in 2002, before the term MSP was coined. Initially, ITECS was known as an IT consulting firm, offering services such as computer repair, procurement, and consulting to businesses. Over the years, Brian adapted the company to changes in the IT industry, introducing managed IT services, cybersecurity, and managed cloud hosting. As one of the first IT consulting firms in Dallas, ITECS has stood the test of time and gained credibility as a trusted MSP serving the broader United States market.
"I've never seen IT as just work; it's always been my passion. Driven by a deep curiosity and a desire to stay on the cutting edge of technology, I founded ITECS to offer the kind of expert IT services that empower businesses."
Brian Desmot continues to lead the company and, with the help of the ITECS leadership team, continues to evolve and shape the company with the goal of becoming the sole IT solutions provider that makes sense.
Marc Dunbar
Following a career as a self-employed music educator, Marc Dunbar joined the ranks at ITECS as a junior-level technician. Despite a lack of industry experience, he quickly worked his way up the ranks in the company to become the lead IT consultant for ITECS. As the company grew and the need for operational leadership arose, Marc answered the call to become the company's first Director of Services and Operations.
"Having the opportunity to join the ITECS team when it was still in its infancy proved to be an exciting time for me in my new career. Not only did I quickly learn the ropes of the MSP industry in a fast-paced environment, I also got to take ownership in the direction of the company as it developed into what it is today."
Today, Marc serves as a key member of the ITECS leadership team, striving to set the company on a path of sustained healthy growth and ever-improving levels of service.
Sam Arade
Sam is an accomplished IT professional and transformational leader. He joined the ITECS leadership team in September 2025 as IT Manager, overseeing IT operations and delivering premium, white-glove IT services. Sam holds a Master's degree in Business Management from Harvard University and brings over 27 years of experience managing IT teams and infrastructure for both internal and external stakeholders.
"IT management is my passion. It inspires me to challenge myself daily and strive for continuous improvement."
His unique blend of business acumen and technical expertise enables him to drive strategic alignment between technology initiatives and organizational goals across the ITECS portfolio.
Jordan Emerle
Jordan Emerle serves as a Technical Account Manager at ITECS, acting as the main point of contact for Elite clients and providing strategic technical guidance. He began his career in IT on the helpdesk, gradually building his expertise and advancing into a client-focused leadership role.
"Staying organized and keeping a cool, calm, and collected approach allows me to deliver consistent and reliable support to our clients."
Jordan joined ITECS in July 2025 and brings a practical, solutions-focused approach to client management. He focuses on helping clients optimize their IT environments while supporting the broader goals of the ITECS leadership team.
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