Our high-availability security operations centers provide 24/7 services designed to mitigate operational security personnel and on-premise liabilities.
LEARN MORE ABOUT MSSPWhether you need proactive or on-demand support, we provide new and innovative solutions for onsite and remote situations.
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We offer managed cloud hosting services that are less expensive, better implemented and fully supported by our trusted team of experts.
LEARN MORE ABOUT CLOUD
Our high-availability security operations centers provide 24/7 services designed to mitigate operational security personnel and on-premise liabilities.
LEARN MOREWhether you need proactive or on-demand support, we provide new and innovative solutions for onsite and remote situations.
LEARN MOREWhether you need proactive or on-demand support, we provide new and innovative solutions for onsite and remote situations.
LEARN MOREWith in-depth knowledge of our clients’ industries, we help guide you to the solutions and services that meet your unique business goals.
Our IT Outsourcing Managed Services Program (IOMSP) provides you with a worry-free, proactive offsite IT department that treats your network as if it were our own.
You are assigned a pod of Network Administrators who manage, maintain, and support your entire information technology infrastructure. This includes 24/7 monitoring, next generation endpoint security, rapid support, procurement, and consulting services.
We are capable of handling everything IT for your business. The IOMSP option provides a lot of value and ROI. It is the core of our business and what we love to do.
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IT Outsourcing Managed Services Program
Since 2002, our professional IT support group has provided businesses in Dallas and surrounding cities with emergency onsite and remote support. We offer our clients’ offices, server rooms, data centers, and cloud environments. Experienced with Microsoft, Linux, Unix, VMWare, Macintosh, and other operating systems, we're prepared to provide support on any platform.
Our IT support team is on call 24/7, or you can choose to engage us using our hourly or retainer model. You can also leverage iTecs as a proactive offsite IT department, with our IT Outsourcing Managed Services Program.
Learn more about our IT Support services
It’s essential to have an IT partner that understands how to navigate the continuously evolving landscape of digital threats. Since 2002, we’ve seen a trend of more sophisticated phishing attacks, ransomware, and network intrusions. iTecs helps clients fortify their IT infrastructure and mitigate digital intrusions by providing leading and cutting-edge cybersecurity solutions and services. From network penetration testing and IT security audits to policy and protocol designs, patch management, and more, iTecs delivers a complete assortment of cybersecurity services.
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Managed Security Service Provider
Our Dallas IT consultants are a robust group of forward-thinking IT professionals who focus on leveraging technology to increase your business performance. We work one-on-one with your team to better understand your goals, business processes, and current information systems capabilities. We decrease your IT expenses by providing a clear path of what technologies should be implemented and how to maximize their functions. Our experience working with hundreds of companies in various industries gives us a competitive edge.
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As we evolved as a managed services and IT support company over the years, it became apparent that the technology sector and certain divisions of our clients’ networks would become heavily dependent on cost-effective access to private and public cloud hosting services. iTecs Promus is our Dallas cloud hosting services division that enables our clients to leverage cloud assets to decrease their IT expenses and increase their bottom line.
Learn more about our Cloud Services
At iTecs Cybersecurity Services, we offer cutting-edge, comprehensive solutions to protect your organization against the ever-evolving landscape of digital threats. Our team of highly skilled security experts utilizes advanced techniques and innovative tools to safeguard your critical infrastructure, data, and online presence. We deliver a customized suite of services, including vulnerability assessments, penetration testing, security audits, and managed security services, to address your unique security requirements.
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Cybersecurity Training
Our IT Outsourcing Managed Services Program (MSP) provides you with a worry-free, proactive offsite IT department that treats your network as if it were our own. You are assigned a pod of Network Administrators who manage, maintain, and support your entire information technology infrastructure. This includes 24/7 monitoring, AV security software, unlimited rapid support, procurement, and consulting services.
We are capable of handling everything IT for your business. The MSP option provides a lot of value and ROI. It is the core of our business and what we love to do.
Learn more about our
IT Outsourcing Managed Services Program
With in-depth knowledge of our clients’ industries, we help guide you to the solutions and services that meet your unique business goals.
iTecs is a distinguished Managed Service Provider (MSP) firm that excels in delivering unparalleled IT solutions and services to ouresteemed clientele. Our unwavering commitment lies in furnishing our clients with the robust support requisite for flourishing in a progressively digitallandscape.
Originating in Dallas, iTecs cultivates enduring and fruitful partnerships with each client through attentive collaboration. We extend a comprehensive range of services, encompassing IT support, consultation, managed IT solutions, cybersecurity, and cloud hosting offerings to enterprises of varying scales, both within Dallas and beyond.
Our sophisticated, client-centric approach emphasizes the delivery of IT support that surpasses our clients' anticipations. We allocate a proficient team of seasoned Network and System Administrators to your organization, ensuring access to both remote and onsite assistance. Furthermore, Brian Desmot, iTecs' esteemed founder, imparts his expertise in the capacity of a fractional CIO/CTO, providing cybersecurity and consultative services.
Since its inception, iTecs' founder, Brian Desmot, has adeptly shaped the company to embody the principles of corporate decorum and professionalism gleaned from his prior experiences at esteemed organizations such as Deloitte, GTE, and ClubCorp. Owing to the cultivated business culture and our internal framework at iTecs, meticulous attention to detail and prompt responsiveness remain steadfast over time. This enduring, conscientious dedication fosters unyielding trust in our clients, some of whom have engaged our team as their offsite IT department for over two decades.
Another advantage that iTecs has is its extensive experience working with various enterprise brands such as Palo Alto, Cisco, and Check Point, as well as its experience working closely with SMBs (Small/Medium Businesses) by providing them with new technologies such as Sophos, Fortigate, Sonicwall, etc. This dual-pronged approach by iTecs helps ensure that no matter what kind of business you run – large or small – you will always have access to top-of-the-line tools that utilize the latest trends in the digital world!
In conclusion, iTecs provides expert support in managing enterprise technology from both an SMB perspective as well a larger company scope - allowing your company to get ahead of the competition by ensuring optimum efficiency when it comes to dealing with anything from internet communication protocols and cybersecurity issues down too common tools used for sharing digital resources (such software). Thanks to ITec's comprehensive set of services combined into one package, any business should have no difficulties making strides toward a brighter future!
“We outsourced our IT support and services to iTecs and have been nothing but impressed. Their ability to problem solve and think outside the box for a win-win solution is unmatched. They are always available and super responsive. I would recommend to anyone looking to outsource their IT support, regardless of company size. Thanks iTecs!”
"Brian and team are always very responsive, professional and up to the task to offer support for any of our projects when we need it. We have worked with iTecs for well over 10 years for various projects and plan to continue to leverage their help."
"Over the last year it has been fantastic working with iTecs, their Dallas team is professional, resourceful, and very responsive- all the things you need from an amazing IT provider! I appreciate all their hard work and dedication to our organization! Keep up the great work!"
“We had a tough time keeping and justifying a network admin for our company and decided it was best to find an outsourced and more flexible option. Brian and team were local to us in Dallas and met f2f to discuss our needs. I was impressed enough we put them to work the next day. 6 months in and zero regrets.”
“Itecs helps us with desktop and server support and consulting, they're always available when I call, very professional and informed. I would highly recommend their services to anyone needing assistance with technical support and consulting.”
"Working with ITecs for the last few years has been a great experience. They helped so many aspects of our business spanning accounting, HR network hardening, Data storage migration, robust Disaster Recovery systems, user remote virtualization, and cybersecurity, and user classes/presentations are just a few of their capabilities. Server rack & desk level support is consistently fast turnaround. They are the turnkey for all IT and security needs."
“Itecs has provided us with the best IT support we could hope for. Outsourcing all our IT support to Itecs was the best decision we have ever made. The Itecs Team is top notch, deeply knowledgeable about technology, understands our business needs, always there to solve problems, and gives great advice. Itecs is the best IT support company in Dallas!”
“I have had the pleasure of working with iTecs for the last six month. I have found them to be reliable, knowledgeable and very friendly. Additionally, they respond quickly no matter the time of day. I would highly recommend this company to anyone seeking IT support.”
“I really enjoy working these IT guys. They are the best in Dallas. I would highly recommend them to anyone looking for IT support."
“ITecs has been partnered with my company for more than 10 years. In this time they have ALWAYS been as professional and efficient as you can possibly ask for. They are available at all hours of the day, able to respond to any issue or task you have need for, large or small, urgent or otherwise. They are one of the absolute best IT companies in Dallas, without question. Thank you Brian and the team for always being there for us!”
“iTecs has always been a timely responder to our company-specific needs - we're very happy with their customized solutions. The team is reliable, even in the off hours. We're happy we have iTecs for MSP and hosting services.”
"I never write feedback but after having iTecs run our IT for 5 years and never becoming complacent or unresponsive, I feel they deserve my first entry. I can tell you that I've watched this team grow and evolve into a world class MSP. They host our servers, provide cybersecurity, and take care of our day to day."
We aim to provide every client with the highest level of professionalism, ensuring consistency in our proactiveness, attention to detail, and open communication.
At iTecs, we recognize that each client's IT needs are unique and demand individualized attention to ensure optimal performance and seamless integration with their business processes. By assigning a dedicated team of experts to each client, we cultivate a one-on-one, intimate IT partnership that extends beyond the limitations of a traditional help desk with an escalation model. This tailored approach enables our specialists to develop a comprehensive understanding of the client's infrastructure, facilitating rapid identification and resolution of potential issues while promoting a proactive, preemptive stance towards emerging challenges. Moreover, the close-knit collaboration with the client fosters trust and open communication, empowering them to make informed decisions that drive their business forward in today's increasingly complex IT needs.
Choosing iTecs as your IT partner provides your organization with a distinct competitive edge, as we offer a full suite of IT services that cater to the diversity of your business needs. Our comprehensive approach ensures that clients receive end-to-end solutions, streamlining their operations and reducing the need to engage multiple vendors. By consolidating all IT-related services under one roof, iTecs delivers unparalleled efficiency, cost savings, and a cohesive strategy that aligns with your business objectives. Our seasoned team of experts possesses extensive knowledge and experience across a wide range of industries, enabling them to devise innovative, customized solutions that drive growth, enhance security, and optimize performance. In entrusting iTecs with your IT needs, you gain a reliable partner committed to fostering your organization's long-term success through the seamless integration of technology and business strategy.
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