DALLAS BASED IT SUPPORT AND MANAGED IT SERVICES PROVIDER
Your proactive IT department, providing IT support, cloud hosting, cybersecurity, and managed IT services
Learn moreProviding Businesses IT Support In Dallas And Abroad Since 2002
"Professional. As IT should be." iTecs works closely with each client to ensure a long and prosperous relationship. We provide businesses in Dallas and cities abroad IT support, consulting, managed services, cybersecurity, and cloud hosting solutions. Our white-glove and professional approach focuses on customer-centric IT services that aim to exceed our client's expectations. We assign a pod of highly experienced Network Administrators to your account who are available 24/7 for remote and onsite support. Brian Desmot, the founder of iTecs, provides fractional CIO/CTO, cybersecurity, and consulting services.
The founder of iTecs molded the firm to reflect corporate etiquette and professionalism that was ubiquitous with his past employers, Deloitte and Touche, GTE, and Club Corp. Because of our business culture and how we are internally structured, we never let our attention to detail and responsiveness taper off over time. This way of working equates to instilling continuous confidence with our customers. Some have leveraged our team as their offsite IT department for over 18 years.
Our focus is to work with businesses of all sizes, providing IT support, managed services, cybersecurity and compliance remediation, procurement, and hosting services.
Core Services
IT Outsourcing
IT Outsourcing Managed Services Program (MSP) provides you with a worry-free, proactive offsite IT department that treats your network as if it were our own. You are assigned a pod of Network Administrators who manage, maintain, and support your entire information technology infrastructure. This includes 24/7 monitoring, AV security software, unlimited rapid support, procurement, and consulting services.
We want to handle everything IT for your business, this program provides a lot of value and ROI. This is the core of our business and what we love to do.
Learn more about our IT Outsourcing Managed Services Program.
IT Support
Since 2002, our professional IT support group has provided businesses in Dallas and surrounding cities, emergency onsite and remote support. We offer multi-tiered technical support for our client's offices, server rooms, data centers, and cloud environments. Experienced with Microsoft, Linux, Unix, VMWare, Macintosh, and other operating systems, we're prepared to provide support on any platform.
Our IT support team is on-call 24/7, you can engage us on our hourly or retainer model. You can also leverage iTecs as a proactive offsite IT deparment, with our IT Outsourcing Managed Services Program.
Learn more about our IT support services.
Managed IT Services
Our various managed IT services programs (MSP) consists of an extensive list of fixed fee technology services we provide your business. These include firewall & network security, backup & disaster recovery, network monitoring and cloud server & application hosting. We provide the hardware and software, alleviating the need to purchase licenses or own depreciating equipment. Our managed IT services can save you money, increase your corporate network performance and security, and help increase your bottom line by making technology work more efficiently for you.
Learn more about our managed IT services.
IT Consulting
Our Dallas IT consultants consists of forward-thinking IT professionals that focus on leveraging technology to increase your business performance. We work one-on-one with your team to better understand your goals, business processes, and current information systems capabilities. We decrease your IT expenses by providing a clear path of what technologies should be implemented and how to maximize their functions. Our competitive edge is our experience working with hundreds of companies in various industries.
Learn more about our IT consulting services
Cloud Hosting Services
As we evolved as a managed services and IT support company over the years, it became apparent that the technology sector and divisions of our client's networks would become heavily dependent on cost effective access to private and public cloud hosting services. iTecs Promus is our Dallas cloud hosting services division that enables our clients to leverage cloud assets to decrease their IT expenses and increase their bottom line.
Learn more about the iTecs Cloud Hosting Services
Managed Security Service Provider (MSSP)
It’s essential to have an IT partner who understands how to navigate the continuously evolving landscape of digital threats. Since 2002, we’ve dealt seen a trend of more sophisticated phishing attacks, ransomware, and network intrusions.
iTecs helps clients harden their IT infrastructures and mitigate digital intrusions by providing leading and cutting-edge cybersecurity solutions and services. From network penetration testing, IT security audits, policy and protocol designs, patch management, and much more, iTecs delivers a full-circle of cybersecurity services.
Learn more about Managed Security Service Provider
IT Support Team in Dallas
Our IT support services come from our teams in Dallas, Texas and other major cities in the U.S.A. are available for onsite and remote break-fix situations, whenever you need us. We've designed three-way of engaging our staff, depending on if you need proactive or on-demand support.
Beyond the calls to help with accessing network resources, settings up a cloud service, or fixing a slow computer. We can provide you with many benefits, including our many managed IT services, cybersecurity and training, and cloud hosting.
Since 2002, our firm has continued its mission to be an all-inclusive IT shop, providing new and innovative solutions to help you leverage technology, at a cost point that makes sense.
Managed Security Service Provider (MSSP)
iTecs has embarked on a large-scale evolution to become an essential IT partner for enterprises and leading businesses. Our high-availability security operations centers provide 24/7 services designed to mitigate operational security personnel and on-premise liabilities. These services commonly include employee monitoring, intrusion detection, managed firewall, patch management, compliance remediation, vulnerability scanning, system monitoring, virtual private networks, and anti-viral services.
Leverage our employed staff of experts in diverse technologies and network of partners to provide insights to guide your enterprise's future of digital security and compliance.
Managed Cloud Hosting Services
The trend of having your servers, applications, data, and compliance auditing systems in the cloud ecosystem is no longer esoteric. iTecs offers cloud hosting services as a managed service at a price point ~20% cheaper than Amazon AWS.
As a managed services provider, our cloud hosting bundles are implemented and supported by our team. The control-panel-less approach, white-glove support, and costs that beat Amazon, Microsoft, and Google's clouds mean you get to sit back and relax, save money, and leverage the cloud to achieve your business goals.
Customers Love Us
“I have had the pleasure of working with iTecs for the last six month. I have found them to be reliable, knowledgeable and very friendly. Additionally, they respond quickly no matter the time of day. I would highly recommend this company to anyone seeking IT support.”
“Itecs helps us with desktop and server support and consulting, they're always available when I call, very professional and informed. I would highly recommend their services to anyone needing assistance with technical support and consulting.”
“Thank you so much for delaying your lunch to help us out. We appreciate all you have done to get us up and running again. I look forward to working with your company in the future.”
“iTecs has always been a timely responder to our company-specific needs - we're very happy with their customized solutions. The team is reliable, even in the off hours. We're happy we have iTecs for MSP and hosting services.”
“We had a tough time keeping and justifying a network admin for our company and decided it was best to find an outsourced and more flexible option. Brian and team were local to us in Dallas and met f2f to discuss our needs. I was impressed enough we put them to work the next day. 6 months in and zero regrets.”
"Working with ITecs for the last few years has been a great experience. They helped so many aspects of our business spanning accounting, HR network hardening, Data storage migration, robust Disaster Recovery systems, user remote virtualization, and cybersecurity, and user classes/presentations are just a few of their capabilities. Server rack & desk level support is consistently fast turnaround. They are the turnkey for all IT and security needs."
"Itecs has provided us with best IT support we could hope for. Outsourcing all our IT support to Itecs was the best decision we have ever made. The Itecs Team is top notch, deeply knowledgeable about technology, understands our business needs, always there to solve problems, and gives great advice. Itecs is the best IT support company in Dallas!"
"ITecs has been partnered with my company for more than 10 years. In this time they have ALWAYS been as professional and efficient as you can possibly ask for. They are available at all hours of the day, able to respond to any issue or task you have need for, large or small, urgent or otherwise. They are one of the absolute best IT companies in Dallas, without question. Thank you Brian and the team for always being there for us!"
