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Since 2002, iTecs has been a pioneer among Managed Service Providers working with a variety of high-profile clients such as Frito Lay, Cisco, VMWare, Miller Brewing Co., Owen Sausages, Pizza Hut, Fast Print, Spectrum, Logix, and Dell. We've earned our success through our unique offering of customized turn-key services that we scale to any size business, no matter how large or small. With our dedicated team of agents worldwide we are capable of delivering rapid on-site and remote IT support, cybersecurity and consultation needs to meet the demands of your business, no matter what the industry. Every interaction with our clients is an opportunity for us to improve our reputation and find opportunities to grow together.
Our mission is to provide high-value IT services promptly and at competitive rates. We're dedicated to providing our clientele with top-notch customer service.
Our vision is to be an affordable, high-quality service provider—unmatched by any of our competitors—exceeding the expectations of our associates, customers, and investors.
We know our clients' industries inside out, so we understand their businesses and the technology issues they need to solve. Our commitment to high standards has allowed us to exceed our competition. We're committed to efficiency and we pay close attention to details. These qualities help us understand which services and products would be most beneficial for each customer. iTecs IT support team members constantly learn new skills and look for alternatives when new technologies become available. We are fluid in our ability to acquire and grasp new ideas, methods, and technologies. From our actions comes our character; we treat our clients and vendors with the respect we are all due. We want to create long-term, mutually beneficial relationships with each of our client companies and we work hard to maintain the trust we are given.
We assign each of our clients a primary and backup network administrator; there are no dispatchers within our firm. You're given your assigned consultant's direct contact information so you can always be working with the same individual. This allows us to get to know you and understand your needs better so we can provide you with the best service possible. We always deliver on time.
Our word is our bond.
Our founder Brian Desmot has been a part of the information technology landscape since 1995 and served crucial roles for Deloitte, GTE and Clubcorp where he acquired the skills needed to shape iTecs. Along with our team of GOATS we stand ready to forge a new path for your business. Get a quote from us today and discover how we can exceed your expectations.
"Since my first computer, an i286, I've had a proclivity to work with technology. IT is my addiction. I love to challenge myself by learning new ways of doing things, new operating systems, and new applications. I found that I also excelled in troubleshooting and had a mind better suited to technical engineering than my childhood dream of being a pro surfer.
Every day when I come into the office, I'm doing what I love. I don't consider it work, but a necessity for happiness. This way of looking at what I do translates into a business culture that enables me to provide white-glove, customer-centric, and efficient technology services to our clients in the support, managed services and cloud hosting worlds."
- Brian Desmot, Founder and CEO of iTecs
