Since 2002, iTecs has provided customized turn-key services to a variety of high-profile clients, including Frito Lay, Pizza Hut, Miller Brewing, Kraft, and more. We scale our services to any business size and offer rapid on-site and remote IT support, cybersecurity, consulting, and cloud hosting solutions. Our dedicated team of agents is capable of meeting the demands of your business no matter what industry you're in. At iTecs, we treat every client interaction as an opportunity to improve our reputation and grow together.
iTecs is a unique technology solutions provider that sets itself apart from its competitors by offering a personalized and flexible approach to IT services. Unlike traditional help desk models, iTecs assigns a pod of experts to each client to establish a more personal and collaborative relationship. This allows for a deeper understanding of the client's business needs and challenges, leading to tailored solutions that align with their goals. iTecs also offers scalable services that can grow alongside businesses, providing a wide range of technologies and services that meet their unique requirements. By offering this customized and adaptable approach, iTecs stands out as a reliable partner for businesses looking to enhance their technological capabilities.
At iTecs, we strive to transcend the role of a traditional IT vendor, forging enduring partnerships with our clients to deliver customized and adaptive IT solutions. Our commitment to exceptional service, agility, and flexibility ensures that we consistently provide timely, relevant, and innovative support for our client’s evolving needs.
Our vision is to set the industry benchmark for exceptional service, consistently delivering unparalleled IT solutions that surpass those of our competitors. We are dedicated to exceeding the expectations of our associates, customers, and investors by maintaining a steadfast commitment to excellence and consistently delivering high-quality outcomes.
Our dynamic approach and unwavering adaptability set us apart. With a team of highly skilled professionals, we excel in diverse fields, enabling us to provide comprehensive solutions spanning traditional MSP services, cybersecurity, and managed cloud offerings. Our multifaceted expertise empowers us to stay at the forefront of innovation and continuously deliver exceptional value to our clients.
We believe in fostering strong, personalized relationships with our clients. To achieve this, we assign each client a dedicated team of specialists, ensuring continuity and familiarity. By providing direct access to your assigned experts, we facilitate seamless communication and a deeper understanding of your unique requirements. Our commitment to timely delivery and unwavering reliability means you can trust us to always honor our word and prioritize your success.
Our mission is to provide high-value IT services promptly and at competitive rates. We're dedicated to providing our clientele with top-notch customer service.
Our vision is to be an affordable, high-quality service provider—unmatched by any of our competitors—exceeding the expectations of our associates, customers, and investors.
We've got intimate knowledge of our client's industries, so we understand their business needs and technology challenges. We're committed to making things efficient, and we pay attention to details. Weare fluid in acquiring and grasping new ideas, methods, and technologies.
We assign each of our clients a primary and backup network administrator; there are no dispatchers within our firm. You're given your assigned consultant's direct contact information so you can always be working with the same individual. This allows us to get to know you and understand your needs better so we can provide you with the best service possible. We always deliver on time.Our word is our bond.
Brian Desmot, the founder of iTecs, has been involved in the information technology industry since 1995. He has held vital positions at Deloitte, GTE, and ClubCorp, which gave him the necessary skills to start iTecs. Brian and his team of professionals are committed to helping your business succeed.
Brian's passion for technology began when he got his first computer in the early 90s - an i286. He loves learning new operating systems, applications, and ways of doing things. Troubleshooting came naturally to him, and technical engineering became his forte instead of being a professional surfer, which was his childhood dream.
At iTecs, what we do is not just work but a means to attain happiness by doing what we love - provide excellent customer support plus efficient managed services and cloud hosting solutions with a white-glove approach that puts customers first, always.
Our founder Brian Desmot has been a part of the information technology landscape since 1995 and served crucial roles for Deloitte, GTE and Clubcorp where he acquired the skills needed to shape iTecs. Along with our team of GOATS we stand ready to forge a new path for your business. Get a quote from us today and discover how we can exceed your expectations."Since my first computer, an i286, I've had a proclivity to work with technology. IT is my addiction. I love to challenge myself by learning new ways of doing things, new operating systems, and new applications. I found that I also excelled in troubleshooting and had a mind better suited to technical engineering than my childhood dream of being a pro surfer.Every day when I come into the office, I'm doing what I love. I don't consider it work, but a necessity for happiness. This way of looking at what I do translates into a business culture that enables me to provide white-glove, customer-centric, and efficient technology services to our clients in the support, managed services and cloud hosting worlds."- Brian Desmot, Founder and CEO of iTecs
