Backup & Disaster Recovery in Dallas

Since 2002, ITECS has protected Dallas businesses from data loss and operational disruptions through comprehensive Backup and Disaster Recovery solutions. Our multi-layered approach ensures your critical information remains secure and accessible even during unexpected events, transforming potential disasters into manageable incidents with minimal impact on your operation

Team providing core IT services in an office environment.

Why Trust ITECS for Backup & Disaster Recovery

ITECS delivers enterprise-grade business continuity solutions that protect your organization's most valuable asset—your data. Unlike basic backup services that only address file recovery, our comprehensive approach combines advanced backup technologies with detailed recovery planning to ensure your business can maintain operations during any disruption. We implement multi-tiered protection strategies with redundant safeguards, regular testing, and documented recovery procedures tailored to your specific business requirements. With ITECS managing your backup and disaster recovery, you gain the confidence that comes from knowing your critical systems and data can be restored quickly and reliably when you need them most.

From Vulnerability to Resilience

Business IT Challenges & Solutions: The ITECS Approach

01
Data Loss Risks
  • Pain Point: Businesses face multiple threats to critical data, from hardware failures and human error to ransomware attacks and natural disasters.
  • ITECS Solution: Our multi-layered backup strategy creates redundant data protection with both onsite and offsite copies, ensuring recoverability regardless of the cause of data loss.
02
Extended Downtime
  • Pain Point: Traditional backup solutions often require hours or days to restore operations after a disaster, resulting in substantial revenue loss and customer impact.
  • ITECS Solution: Our business continuity solutions include instant virtualization capabilities that allow critical systems to resume operations within minutes while full restoration occurs in the background.
03
Recovery Uncertainty
  • Pain Point: Many organizations discover too late that their backups are incomplete, corrupted, or otherwise unusable when recovery becomes necessary.
  • ITECS Solution: Regular automated testing verifies backup integrity, with quarterly recovery drills that ensure your data is genuinely recoverable when needed.
04
Compliance Requirements
  • Pain Point: Industry regulations impose strict requirements for data protection and retention that are difficult to satisfy with basic backup systems.
  • ITECS Solution: Our compliance-ready solutions include detailed documentation, audit trails, and retention policies designed to meet regulatory requirements in healthcare, financial, and other regulated industries.
05
Incomplete Recovery Planning
  • Pain Point: Most businesses lack comprehensive disaster recovery plans, creating confusion and delays when responding to disruptive events.
  • ITECS Solution: We develop detailed recovery procedures tailored to your specific business needs, with clear prioritization, assigned responsibilities, and documented processes for every recovery scenario.

Industry Standards and Technology

01
Comprehensive Backup Architecture
  • Overview: Multi-layered data protection strategy ensuring redundant safeguards for all critical information, from individual files to complete system images.
  • Standards: 3-2-1 backup methodology (three copies, two different media types, one offsite), scheduled verification testing, and retention policies aligned with business and compliance requirements.
  • Technology: Veeam Backup & Replication providing image-based protection with application-aware processing, ensuring complete system and data recovery capabilities.
02
Business Continuity Planning
  • Overview: Detailed recovery planning that transforms technical backups into a comprehensive business resilience strategy aligned with operational requirements.
  • Standards: Recovery Time Objective (RTO) and Recovery Point Objective (RPO) definitions for all systems, prioritized recovery sequences, and documented procedures for different disaster scenarios.
  • Technology: Automated recovery testing platforms, recovery documentation systems, and continuity planning frameworks ensuring comprehensive preparedness.
03
Ransomware Protection
  • Overview: Specialized defenses against increasingly sophisticated ransomware attacks that target backup systems as part of their encryption strategy.
  • Standards: Air-gapped backup copies, immutable storage implementation, and isolated recovery environments preventing malware from compromising backup integrity.
  • Technology: Immutable storage solutions, offline backup copies, and isolated recovery environments ensuring data remains recoverable even after sophisticated ransomware attacks.
04
Continuous Data Protection
  • Overview: Near real-time data replication minimizing potential data loss by capturing changes as they occur rather than relying solely on scheduled backups.
  • Standards: Application-consistent snapshots, change block tracking, and transaction log backups ensuring data integrity and minimal loss during recovery.
  • Technology: Advanced replication technologies, continuous data protection systems, and journal-based recovery enabling point-in-time restoration with minimal data loss.

The Value of Partnering with ITECS

Our comprehensive Backup and Disaster Recovery solutions provide Dallas businesses with multi-layered protection against data loss and operational disruptions. By combining advanced backup technologies with strategic recovery planning, we transform potential disasters into manageable incidents with minimal impact on your business operations, reputation, and financial stability.

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Maintain Operations Through Any Disruption

ITECS's comprehensive recovery solutions ensure your business can continue functioning even after significant disruptions. Our rapid recovery capabilities minimize downtime through instant virtualization and prioritized restoration processes, allowing critical operations to resume quickly while full recovery occurs in the background. This continuity capability protects revenue, customer relationships, and your market position during challenging circumstances.

An image of ITECS staff providing Managed IT Services, IT Services, IT Support, Cybersecurity, and Managed Cloud Hosting Solutions for Dallas SMBs.

Safeguard Your Most Valuable Asset

Our multi-layered data protection strategy creates redundant safeguards for your critical information, with multiple recovery points and storage locations ensuring recoverability regardless of the cause of data loss. From accidental deletions and hardware failures to ransomware attacks and natural disasters, our comprehensive approach ensures your data remains secure and accessible when you need it most, eliminating the permanent loss risks that threaten business operations.

An image of ITECS staff providing Managed IT Services, IT Services, IT Support, Cybersecurity, and Managed Cloud Hosting Solutions for Dallas SMBs.

Verified, Tested Protection

Unlike providers who simply implement backup systems, we conduct regular recovery testing to verify your data and systems can actually be restored when needed. Through automated verification, scheduled recovery drills, and detailed documentation, we identify and resolve potential issues before a real disaster strikes. This testing regime provides the certainty that your business can recover when necessary, eliminating the uncertainty that often surrounds disaster recovery capabilities.

Protection That Meets Industry Standards

Our backup and recovery solutions are designed to satisfy industry-specific compliance requirements for data protection, retention, and security. From healthcare and financial services to legal and professional services firms, we implement protection strategies that align with regulatory frameworks while providing the documentation needed for audit verification. This compliance-ready approach reduces regulatory risk while demonstrating proper due diligence to auditors and stakeholders.

File-Level Backup - Protection for individual documents and critical business files

Image-Based Backup - Complete system snapshots enabling rapid full-server recovery

Cloud Backup - Secure offsite data protection with geographical redundancy

Application-Aware Protection - Specialized backup processing for databases and business applications

Email Backup - Comprehensive protection for Microsoft 365 and Google Workspace

Endpoint Backup - Data protection for laptops, workstations, and mobile devices

Long-Term Archiving - Compliant data retention solutions for regulatory requirements

Business Continuity Planning - Comprehensive procedures for maintaining operations during disruptions

Instant Virtualization - Rapid system recovery allowing operations while full restoration occurs

Site Recovery - Complete facility failover capabilities for location-specific disasters

Recovery Testing - Regular verification of backup integrity and recovery procedures

Recovery Time Optimization - Strategies to minimize downtime during restoration processes

Documented Recovery Procedures - Step-by-step instructions for different disaster scenarios

Technology Lifecycle Management - Strategic equipment replacement before failure occurs

Ransomware Recovery - Specialized solutions for restoring systems after encryption attacks

Immutable Backups - Write-once protection preventing backup modification or deletion

Continuous Data Protection - Near real-time replication minimizing potential data loss

Compliance Documentation - Detailed reporting and audit trails for regulatory requirements

Automated Verification - Regular testing ensuring backups are valid and recoverable

Air-Gapped Protection - Physically isolated backup copies for maximum security

Granular Recovery - Ability to restore individual items without complete system recovery

Testimonials

What Our Clients Say

Manuel “Manny” Valencia

Very responsive and knowledgeable, and also a great value. For everything we've ever needed the iTecs team has come through for us. We enjoy working with Brian, Marc, Austin and the entire iTecs team. Highly recommend!

Positive: Professionalism, Quality, Responsiveness, Value

Tom Lopata

The best Managed IT Services company in Dallas, period. We've been using this group to handle our company's IT for 2 years and every day, they deliver professional and courteous support. If we need to order a new computer or set up a new employee, we call our assigned network admins, and they take care of us the same day. Can't praise these guys enough.

Bill Squiric

We got hit with ransomware and itecs recovered our data the same day, thank you, Jeff & Brian. We value your managed IT support services and look forward to continuing our partnership.

Positive: Professionalism, Quality, Responsiveness, Value

Doug Vanderbilt

Itecs has provided us with best IT support we could hope for. Outsourcing all our IT support to Itecs was the best decision we have ever made. The Itecs Team is top notch, deeply knowledgeable about technology, understands our business needs, always there to solve problems, and gives great advice. Itecs is the best IT support company in Dallas!

Joy OBrien

Over the last year it has been fantastic working with iTecs, their MSP team is professional, resourceful, and very responsive- all the things you need from an amazing IT services provider!  I appreciate all their hard work and dedication to our organization!  Keep up the great work!

JD Hilzendager

We had a tough time keeping and justifying a network admin for our company and decided it was best to find an outsourced and more flexible option. Brian and team were local to us in Dallas and met f2f to discuss our needs. I was impressed enough we put them to work the next day. 6 months in and zero regrets.

Bill Law

I really enjoy working these IT guys. They are the best in Dallas. I would highly recommend them to anyone looking for IT support.

Response from the owner: Thank you, Bill, for the five-star review! We also enjoy working with you and your staff and look forward to continuing our managed IT services to help you scale your business by handling your IT needs!

Joe Dunlow

Brian and team are always very responsive, professional and up to the task to offer support for any of our projects when we need it. We have worked with iTecs for well over 10 years for various projects and plan to continue to leverage their help.

Scott Jeffrey

We outsourced our IT support and services to iTecs and have been nothing but impressed.  Their ability to problem solve and think outside the box for a win-win solution is unmatched.  They are always available and super responsive.  I would recommend to anyone looking to outsource their IT support, regardless of company size.  Thanks iTecs!

Alexis Talbott

Our company Ad Pages have used iTecs as our IT department, outsourcing our IT, for over 15 years, and we appreciate their consistently efficient IT support and professionalism.

Response from the owner: Thank you, Alexis! It's amazing we've worked together for over 15 years with iTecs being Ad Pages offsite IT department. We appreciate your business and our business relationship. We hope to continue providing IT support services for 15 more years!

Brendan Orient

Been a client of Itecs for over 3 years now.  They have a quick response time and are always willing tailor their service to our specific needs - Would highly recommend.

Response from the owner: Thank you, Brendan. It's been a pleasure providing IT support and Managed IT Services to Phoenix Captial Partners and working with you. We value our IT partnership with PCP and look forward to many more years being your offsite IT department.

Christy Flick

ITecs IT does a great job of keeping our systems up and running.  Very responsive, always considering the big picture, and securing our network. They deserve a five-star review for their exceptional IT support services. We appreciate a job well done!

Response from the owner: Thank you very much, Doctor Flick! It's been an honor to provide IT support and Managed IT Services to HealthWorks in Plano

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