The leader in IT Support for Dallas Businesses Since 2002
Our network administrators are experts in diagnosing and resolving hardware and software problems. We provide effective and efficient 24×7 IT support for Dallas, Plano, and Frisco for many platforms including, but not limited to, Linux, Microsoft Windows Servers, Macintosh, VMWare, and Cisco.
Who we support
We are experts in the design and planning stages of new companies IT infrastructure. Our IT support team can guide you on what technology would best suit your needs and budget. We can procure, implement, configure, and support your new network and IT assets; proactively or reactively.
Companies without IT
With the decades of experience our network administrators have, we are well versed in all hardware and software infrastructure types and can resolve any support issue. Our team is available 24 hours a day, seven days a week, and can respond within an hour of your initial support request.
Our team has worked with enterprise, large, and other companies of various sizes and in different industries. We collaborate with existing IT departments to assist with manpower, consulting, or other IT related projects. Upon request, we can sign your non-disclosure agreement or provide one for you.
We provide three ways of engaging iTecs designed for companies looking for proactive, continuous reactive, or on-demand IT support. Our network administrators have experience working on all operating systems, a multitude of hardware platforms, and network topologies. Beyond physical repairs to laptop screens or broken printers, there’s nothing our IT support team can ‘t handle.
Our IT Support in Dallas, Plano, and Frisco is on call 24×7 and can respond within an hour of your initial service request.
While our focus is primarily on small and medium businesses, larger corporations have taken notice of our diverse expertise and hire our network administrators to collaborate with their internal IT department to resolve issues and provide guidance. Some of the larger companies we’ve had the pleasure and honor to work with include:
Our Dallas IT Support staff are certified experts, we provide remote and onsite support and are readily available 24×7. Our diverse expertise and experience go beyond the typical Linux, Microsoft, Windows and Macintosh support. We hold certifications for SonicWall, Microsoft Exchange, Microsoft SQL, WatchGuard, Cisco, CompTIA+ Networking and much more. We are confident in supporting the vast majority of hardware, software, and appliances that businesses use, helped clients in various industries making us very familiar with an extensive list of proprietary applications.
Visit our contact us page to contact our Dallas IT Support team for your server, computers or network.
Examples of industry focused applications we have extensive experience supporting:
- Nextgen – Highly advance medical platform used by clinics and hospitals. This software uses Microsoft SQL server as its database back end.
- Dentrix – Used by Dental Practices across the nation.
- Visual Land Pro – Widely used in Texas for oil & natural gas drilling and exploration companies.
- EAS Sungard – A comprehensive financial accounting, management and reporting solution designed expressly for insurance companies.
IT Support Testimonial
- Bullet Trap, LLC
Thank you so much for delaying your lunch to help us out. We appreciate all you have done to get us up and running again. I look forward to working with your company in the future.