terminal server

managed terminal hosting for your Providing remote desktop services since 2002

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managed terminal server hosting for your smb remote desktop services since 2002

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What Is a Terminal Server?

A Terminal Server is a device that allows multiple remote users to access a centralized computer or network through terminal emulation. It acts as a gateway, allowing users to log in to the central system from remote locations and run applications, access files and perform other tasks as if they were physically present.

about the remote desktop connection program

data being served into the itecs cloud and then distributed among employees

Through the Remote Desktop Connection program, you can access your virtual desktop without having to establish a VPN connection. The remote connection is encrypted and within compliance standards for SSAE 16 (SOC 2), HIPAA, ISO, and more, ensuring your security, regardless of industry, from publicly traded companies to medical institutions. For users who travel outside of the United States, we do require that they make a VPN connection to our data center first.    

Within the Terminal Server and your dedicated virtual network, we can connect our data center to your office with a secure site-to-site VPN, allowing your Terminal Server to access your office resources. These resources include printers, file servers, and other network-attached assets. In addition, if you have a scanner attached to your local computer, we can provide TSSCAN licenses, which allow you to scan from the Terminal Server to that device.    

As a managed services provider, we design your Terminal Server to function the way you need with the tools and technologies your business requires. We manage your server's patches, updates, maintenance, and administration, for a fraction of what an unmanaged Terminal Server from AWS would cost you.    

Like all of our other iTecs Services, we customize our Terminal Server for your needs, so you're not paying for any additional services you won't use. In addition, there are no limitations to the software we can load on your Remote Desktop Server; you're limited only by the requirements of your business - the way it should be.  

The iTecs Terminal Server Hosting Onboarding Process

Setting up an entirely new infrastructure within your workflow can be scary, but with iTecs, you'll have fast access to your data from wherever you need it before you know it.

Our onboarding process begins with an initial consultation. Then, we'll connect with your management personnel to understand your business structure and needs. Finally, we'll create an action plan and send over our service agreement for you to review and sign.

Our team will look at the hardware and software your business uses each day and discover a workflow that works best for you using the latest technology curated by our networking engineers. Our data compliance is strict and well within all federally required regulations, including that which supports secure medical documentation for HIPAA compliance. The migration of your data and applications and the setup and configuration to your new terminal server environment will be done for you by iTecs professionals.

We'll configure access controls and provide training on usage. Together we will test the environment and fix any issues to ensure that it works within your specifications. iTecs will monitor for problems and provide ongoing systems support, required maintenance, and patching.

Occasionally we'll reach out to see how systems are performing and ask if you need any guidance or changes as your business scales. Of course, once these steps are taken, you'll need to look ahead to an increase in business, so keep your lines open!

If you should encounter an issue, contact iTecs support, and a professional from your assigned team will reach out to help.

Benefits of iTecs Managed Terminal Server Hosting Services

  • Redundant power supply with dual industry power supply units

  • Meets and exceeds all compliant and highly regulatory requirements

  • Updates, maintenance, and support by the iTecs team

  • Central point where users can remote in anytime from anywhere on any device

  • Protected by our data center backup and disaster recovery

  • Secure with our state-of-the-art Intrusion Detection and Prevention technology

included with your managed terminal hosting

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Virtual Desktops

Seamless and secure remote access to your work computer from anywhere.

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Tons Of Storage

Store and access all your files, pictures, and miscellaneous data in your secure private container.

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Any Application

We can install Dropbox, Adobe, Quickbooks, SAGE, Dynamics, Salesforce; any app you need.

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Managed Backups

We backup everything and keep several days' worth of retention. Your cloud is 100% protected.

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Enterprise Security

All Terminal Servers site behind sophisticated next-generation firewalls with optional VPNs.

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White Glove Support

We handle everything and provide you with white-glove technical support.

want to know what your staff is doing on the terminal server?

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iTecs offers Employee Monitoring Services with computer surveillance that monitors all your employee's activities and provides data metrics on productivity. For a work-from-home workforce model or a remote office, iTecs Terminal Server and employee monitoring are essential tools for any business, regardless of size.