IT SUPPORT AUSTIN

WE HANDLE EVERYTHING IT IN OUR IT OUTSOURCING MANAGED SERVICES PROGRAM SO YOU DON'T HAVE TO

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iTecs Austin's office number is (737) 400-4505 and is located at 1500 W 38th St Suite #46, Austin, TX 78731 (Google Maps). Austin businesses can leverage our teams of MSP professionals for everything IT, including consulting, procurement, break-fix IT support, monitoring, cybersecurity, and managed cloud hosting.

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WHAT IS IT OUTSOURCING MANAGED SERVICES PROGRAM (ITOMSP)

ITOMSP is a program designed for SMB enabling a complete IT department which can include the crucial roles of CTO/CIO/CSS, IT Consultants, Network and System Administrators.

Our ITOMSP is tailored to meet the needs of your organization. However, we provide next generation antivirus, monitoring, patch management, preventative maintenance, and proactive IT support with every partnership.

ITECS AUSTIN MSP PROS HANDLE ALL OF YOUR SMB IT NEEDS WITH OUR IT SUPPORT SERVICES

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Your assigned pod of Network Administrators will respond quickly to IT support requests to ensure that they and projects are completed on time. The IT Outsourcing MSP is not a helpdesk; you are given direct access to your assigned team to always work with the same people. For larger companies, we can increase the team to ensure holistic synergy.

DID YOU KNOW?

According to the Bureau of Labor Statistics, in 2016, the median annual wage of network and computer systems administrators was $79,850. That’s for a single network administrator. With iTecs, you gain access to a full team of experts. A client with 25-100 computers can expect to save up to 50% by outsourcing with us. With the included software and hardware we provide, that’s a huge increase to your business’s bottom line.
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OUR FLAT MONTHLY FEE IT OUTSOURCING PROGRAM INCLUDES THE FOLLOWING:

With in-depth knowledge of our clients’ industries, we help guide you to the solutions and services that meet your unique business goals.

• UNLIMITED PROACTIVE SUPPORT

• ASSIGNED STAFF

• MAINTAIN AND MONITOR

• CONSULTING & PROCUREMENT SERVICES

• PERSISTENCE IN PROFESSIONALISM

• ANTIVIRUS SOFTWARE

UNLIMITED PROACTIVE SUPPORT

Never worry about how many hours you have left on a retainer or how many hours we bill for services rendered. Technical support is provided 24/7, available after hours and on weekends. We conduct daily updates on all your computers and weekly preventative maintenance to ensure your systems are running optimally.

ASSIGNED STAFF

We assign a pod of Network Administrators to your account. You'll always work with the same team of professionals for onsite, remote, and phone support. Within that pod is a Team Leader to ensure continuity.

MAINTAIN AND MONITOR

We perform daily updates, weekly preventative maintenance, and provide 24/7 monitoring services for all enrolled devices.

CONSULTING & PROCUREMENT SERVICES

We help streamline your business IT and pass on our vendor discounts when you need third party services, software, and hardware. Our consultants have worked with countless companies in hundreds of different markets, set procedures based on your goals and needs, and provide an IT roadmap that will help your business grow.

PERSISTENCE IN PROFESSIONALISM

Clients who have outsourced their IT to iTecs have found that we never let our professionalism, courtesy, or attention to detail taper off. This is why we have clients that utilize us as their offsite IT department for 17+ years.

ANTIVIRUS SOFTWARE

Receive Bitdefender, the best-in-class antivirus and malware software on all enrolled devices. We are notified of any intrusions or detections so we can respond immediately.