it outsourcing

your proactive it department when and where you need it

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it
outsourcing

managed it services with turn-key simplicity providing for businesses worldwide since 2002

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what is it outsourcing?

An IT outsourcing service provides companies with access to high-quality technology services from outside their own organizations. The IT outsourcing firm provides technical support, consulting, procurement, maintenance, and monitoring services in order to negate the need for any full- or part-time internal IT staff.

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the itecs it outsourcing managed services program

Our IT Outsourcing Managed Services Program gives you a worry-free, proactively maintained IT department that is always monitoring your servers and clients. You are assigned a pod of Network Administrators who manage, maintain, and support your entire information technology infrastructure. This includes 24/7 monitoring, AV security software, unlimited rapid support, procurement, and consulting services.

We also offer customized IT outsourcing services for large companies needing frequent security audits and rigorous patch management protocols. We're able to provide support in a wide variety of enterprise-grade applications and devices, which means we can offer our clients maximum value by providing them with access to expert technical assistance.

Our IT Outsourcing Services Are Provided By Customer-Centric Professionals Who Treat Your Network As If It Were Their Own

We're here to help you take your company to new heights by leveraging the latest advances in technology. Our affordable, fixed monthly fee provides top-notch service and technical expertise.

Your assigned pod of Network Administrators will respond quickly to IT support requests and ensure that projects are completed on time. We don't provide a traditional help desk service. You're given direct access to your iTecs team members and will always be working with the same people. For larger companies, we can increase the size of the assigned team to ensure holistic synergy.

Did you know?

According to the Bureau of Labor Statistics, in May 2021 the median annual wage of network and computer systems administrators was $80,600. That’s for a single network administrator. With iTecs, you gain access to a full team of experts. A client with 25-100 computers can expect to save up to 50% by outsourcing with us. With the included software and hardware we provide, that’s a huge increase to your business’s bottom line.

our it outsourcing program includes the following

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industry specific consultation

With in-depth knowledge of our client's industries, we help guide you to the solutions and services that meet your unique business goals.

unlimited proactive support

Never worry about how many hours you have left on a retainer or how many hours we bill for services rendered. Technical support is provided 24/7, available after hours and on weekends. We conduct daily updates on all your computers and weekly preventative maintenance to ensure your systems are running optimally.

illustration of laptop, plant, calendar and book
illustration of laptop connected to cloud servers

assigned staff

We assign a pod of Network Administrators to your account. You'll always work with the same team of professionals for onsite, remote, and phone support. Within that pod is a Team Leader to ensure continuity.

maintain and monitor

We perform daily updates and preventative maintenance and provide 24/7 monitoring services for all enrolled devices.

rocket lifting off from laptop
a target, line graph and hourglass

consulting & procurement
services

We help streamline your business IT and pass on our vendor discounts when you need third-party services, software, and hardware. Our consultants have worked with countless companies in hundreds of different markets, set procedures based on your goals and needs, and provide an IT roadmap that will help your business grow.

persistence in professionalism

Clients who have outsourced their IT to iTecs have found that we never let our professionalism, courtesy, or attention to detail taper off. This is why we have clients that utilize us as their offsite IT department for 17+ years.

illustration of laptop, plant, calendar and book
illustration of laptop connected to cloud servers

ANTIVIRUS SOFTWARE

Receive Bitdefender, the best-in-class antivirus and malware software on all enrolled devices. We are notified of any intrusions or detections so we can respond immediately.

INDUSTRY SPECIFIC CONSULTATION

With in-depth knowledge of our client's industries, we help guide you to the solutions and services that meet your unique business goals.

industry icons indicating growth

unlimited proactive support

Never worry about how many hours you have left on a retainer or how many hours we bill for services rendered. Technical support is provided 24/7, available after hours and on weekends. We conduct daily updates on all your computers and weekly preventative maintenance to ensure your systems are running optimally.

Clock with a 24 hour symbol

assigned staff

We assign a pod of Network Administrators to your account. You'll always work with the same team of professionals for onsite, remote, and phone support. Within that pod is a Team Leader to ensure continuity.

four people putting together a puzzle

maintain and monitor

We perform daily updates and preventative maintenance and provide 24/7 monitoring services for all enrolled devices.

magnifying glass with a chart in it

consulting & procurement services

We help streamline your business IT and pass on our vendor discounts when you need third-party services, software, and hardware. Our consultants have worked with countless companies in hundreds of different markets, set procedures based on your goals and needs, and provide an IT roadmap that will help your business grow.

bust of a consultant with a graph, calculator and other accessories

persistence in professionalism

Clients who have outsourced their IT to iTecs have found that we never let our professionalism, courtesy, or attention to detail taper off. This is why we have clients that utilize us as their offsite IT department for 17+ years.

man holding a star above his head

antivirus software

Receive Bitdefender, the best-in-class antivirus and malware software on all enrolled devices. We are notified of any intrusions or detections so we can respond immediately.

bitdefender logo beside a laptop with a lock on it