Your proactive offsite IT department
IT outsourcing is the practice of an organization engaging an IT company that specializes in working in the capacity of an offsite IT department. The IT outsourcing firm provides technical support, consulting, procurement, maintenance, and monitoring services in order to negate the need to have any full- or part-time internal IT staff.
IT Outsourcing Managed Services Program for small- and medium-sized business provides you with a worry-free, proactive offsite IT department that treats your network as if it were our own. You are assigned a primary and backup network administrator who manages, maintains, and supports your entire information technology infrastructure. This includes 24/7 monitoring, AV security software, unlimited rapid support, hardware/software procurement, and consulting services. Outsourcing your IT department can save you tens of thousands of dollars, eliminating the need to have a full-time network administrator whom you need to provide benefits and vacation time.
Let us bring your business to new levels by taking advantage of the latest advances in technology and providing you with top-quality managed IT services and support at an affordable fixed monthly fee. Your assigned network administrators work directly with you and your staff; you are given their cell phone numbers and can communicate with them 24 hours a day. Those network administrators not only provide remote and onsite support, but they also continuously manage your infrastructure, conducting weekly preventative maintenance and ensuring your network runs as securely and efficiently as possible.
According to the Bureau of Labor Statistics, the median annual wage of network and computer systems administrators for 2016 was $79,850. That’s for a single network administrator. With iTecs, you gain access to a full team of experts. A client with 25-50 computers can expect to save up to 50% by outsourcing with us. With the included software and hardware we provide, that’s a huge increase to your business’s bottom line.
Never worry about how many hours you have left on a retainer or how many hours we bill for services rendered. Technical support is provided 24×7, available after hours and on weekends. We conduct daily updates on all your computers and weekly preventative maintenance to ensure your systems are running optimally.
We assign a pod of Network Administrators to your account. You'll always work with the same team of professionals for onsite, remote, and phone support. Within that pod is a Team Leader to ensure continuity.
We perform daily updates, weekly preventative maintenance, and provide 24/7 monitoring services for all enrolled devices.
We help streamline your business IT and pass on our vendor discounts when you need third party services, software, and hardware. Our consultants have worked with countless companies in hundreds of different markets, based on your goals and needs, we provide an IT roadmap that will help grow your business.
Clients who have outsourced their IT to iTecs have found that we never let our professionalism, curtousy, or attention to detail taper off. This is why we have clients that utilize us as their offsite IT department for 17+ years.
Receive Bitdefender, the best in class antivirus and malware software on all enrolled devices. Any intrusions or detections notifies us so we can respond immediately.
We want the experience of transitioning your IT department to iTecs to be as easy and seamless as possible. Here is an outline of what to expect when going through the simple steps of engaging us as your offsite IT department.
We provide the IT Outsourcing Managed Services Program in three different terms.
Receive a 5% discount on the contract and a 25% off our Promus data center backup and disaster recovery and cloud hosting services.
Receive 25% off our Promus data center backup and disaster recovery and cloud hosting services.
Avalaible for small offices only - these short term agreements provide no discounts.
The day you execute the contract, your assigned Team Leader will arrive at your office and perform the following:
On the back-end we also create your account and access to the following portals: