Working from home solutions and support
As iTecs and customers face the possibility of having our staff work from home, you should know that remote capabilities are even easier to implement than most believe.
The challenges of working from home:
Pros - Easy to set up, a central point of access, easy to secure and backup, can be used even when your staff returns to the office.
Cons - A solution that requires an RDS server that incurs an expense.
Pros - Can be implemented with limited costs.
Cons - Difficult and time-consuming to get set up and train staff on how to access their office assets, can leave the corporate network vulnerable to attacks if the remote computer is not secure.
As an MSP company, we can help you implement either remote solution. However, we recommend you consider option #1. A Terminal Server is an easy way to allow secure remote access to corporate assets, and the user’s computer from which they are using to remote does not need to adhere to corporate standards.
Your company can leverage iTecs Promus data center as the hosting provider for a Terminal Server that can be securely and reliably attached to your corporate network with a site-to-site VPN tunnel. The site-to-site tunnel can allow the data center hosted Terminal Server to communicate with your file, application, and database servers without having to move any information off your office assets.
A Terminal Server can have any application installed and readily available for your staff; includes but is not limited to, Microsoft Office, QuickBooks, Adobe, SAGE, ACT!, Dropbox, OneDrive, GSUITE, and other software suites.
We have helped companies realize the potential cost savings and reduction in liability by designing an IT infrastructure that seamlessly allows their staff to work from their homes. These solutions range from implementing patch management and processes to remediate cybersecurity risks to Terminal Servers that provide access to corporate data and company-approved applications.
Businesses are unique and require a specially designed approach to handle the work from home challenge; iTecs is well experienced to help.