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Working from Home Support

Working from home solutions and support
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Working from home solutions and support for your business

As iTecs and its customers face the possibility of having staff work from home, you should know that remote capabilities are even easier to implement than most believe.

The challenges of working from home:

  • Providing a secure solution that won’t jeopardize data or network integrity

  • Accessing corporate data and applications

The solutions and their pros and cons:

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Terminal Server

Pros: Easy to set up, a central point of access, easy to secure and backup, can be used even when your staff returns to the office.

Cons: A solution that requires an RDS server, which means more expenses

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VPN Solution

Pros: Can be implemented with limited costs.

Cons: Difficult and time-consuming to set up, requires training on how staff accesses their office assets, can leave the corporate network vulnerable to attacks if the remote computer is not secure.

We recommend Terminal Server

As an MSP company, we can help you implement either remote solution. However, we recommend you consider the first option. A Terminal Server is an easy way to allow secure remote access to corporate assets and the user’s computer.

Your company can leverage iTecs Promus data center as the hosting provider for a Terminal Server that can be securely and reliably attached to your corporate network with a site-to-site VPN tunnel. The site-to-site tunnel can allow the data center hosted Terminal Server to communicate with your file, application, and database servers without having to move any information off your office assets.

A Terminal Server can have any application installed and readily available for your staff. This includes but is not limited to: Microsoft Office, QuickBooks, Adobe, SAGE, ACT!, Dropbox, OneDrive, Google Workspace, and other software suites.

Visit our Terminal Server Hosting page for more information.

Work from home solutions for your business shouldn't be difficult or incur risks.

We have helped companies realize the potential cost savings and reduction in liability by designing an IT infrastructure that seamlessly allows their staff to work from their homes. These solutions range from implementing patch management and processes to remediating cybersecurity risks to Terminal Servers that provide access to corporate data and company-approved applications.

Each business is unique and requires a specially designed approach to handle the challenges of a remote workforce; iTecs is ready to help.