Auvik Network Monitoring Implementation Guide

As businesses grow and their networks become more complex, maintaining full visibility into network infrastructure is critical. Auvik provides powerful monitoring and alerting capabilities to proactively identify issues and ensure system performance. This guide walks you through a complete Auvik implementation—from assessment to final deployment—so your organization can benefit from intelligent, automated network insights.

Purpose

This technical guide provides step-by-step instructions for implementing Auvik network monitoring solutions. Following these procedures ensures consistent deployment, proper configuration, and comprehensive monitoring coverage across your network infrastructure.

Scope

This guide is designed for IT teams looking to deploy Auvik across their environments, including servers, workstations, switches, firewalls, and virtual infrastructure.

1. Preparation Phase

1.1 Network Assessment

• Document all infrastructure components
• Identify critical systems requiring visibility
• Record IP addressing and VLAN segmentation
• Verify SNMP strings, WMI access, and admin credentials
• Determine necessary firewall rules for Auvik collector communication

1.2 Planning

• Choose a deployment window with minimal impact
• Identify key IT and business stakeholders
• Document backup and rollback plans
• Outline any migration from existing monitoring tools

Proper preparation is the backbone of a successful deployment. Focus on network segmentation, routing paths, and access credentials. Scheduling implementation around planned maintenance or after-hours windows helps reduce risk and disruption.

2. Auvik Portal Configuration

2.1 Client Setup

• Log in to the Auvik portal
• Go to Settings > Organizations > Add Organization
• Enter client info, timezone, and contact details

2.2 User Management

• Add users with appropriate roles (Admin, Operator, Viewer)
• Enable multi-factor authentication (MFA)
• Send welcome emails and credentials securely

2.3 Alerts & Notifications

• Configure alert thresholds
• Set up delivery via email, SMS, or ticketing system integrations
• Define escalation paths

Apply the principle of least privilege to user roles, and avoid over-alerting by fine-tuning thresholds to focus on actionable insights.

3. Collector Deployment

3.1 Choose Collector Type

• Public Collector: Lightweight, good for <50 devices
• Dedicated Collector: Ideal for larger, segmented, or compliance-sensitive networks

3.2 Install Dedicated Collector

• Host on a reliable Windows VM or server
• Download installer from the Auvik portal
• Install with admin rights and enter the client token

3.3 Configure Network Access

• Ensure outbound HTTPS (TCP 443) to Auvik cloud
• Allow SNMP, WMI, SSH, and ICMP protocols
• Test device reachability across all VLANs

Auvik collectors are the linchpin of your deployment. Ensure network paths are open and collectors have line-of-sight to every device you intend to monitor.

4. Configure Network Device Monitoring

4.1 Set Up SNMP

• Enable SNMPv3 for security (or SNMPv2c if necessary)
• Use read-only credentials
• Set contact/location fields
• Test connectivity from the collector

4.2 Discovery & Credential Setup

• Add seed IPs or subnets in the portal
• Add SNMP, SSH, and admin credentials
• Start discovery scan

4.3 Verify Discovery

• Check for devices with limited or missing data
• Confirm SNMP configurations
• Adjust firewall rules as needed

Use targeted seed IPs for efficient discovery and reduce unnecessary scanning. SNMPv3 is highly recommended for encrypted monitoring.

5. Monitor Windows Servers

5.1 Choose Monitoring Level

• Basic: Ping and port checks
• Standard: Add CPU, memory, disk, services, and event logs
• Enhanced: Include application-specific and process monitoring

5.2 Install Auvik Agent

• Log in with admin rights
• Temporarily disable antivirus (if needed)
• Download agent from Auvik portal and install
• Re-enable AV with exclusions for Auvik

5.3 Validate

• Ensure metrics appear in the dashboard
• Test alerting functions

For production workloads, enhanced monitoring provides valuable visibility into application-level performance and usage.

6. Deploy Workstation Monitoring (Optional)

6.1 Decide Deployment Scope

• Monitor critical endpoints or broad workstation base
• Deploy via GPO or remote install tools

6.2 Install & Verify

• Push agents to selected workstations
• Confirm status in Auvik portal
• Document exceptions

Start with high-value workstations or VIP endpoints, then scale gradually.

7. Documentation & Handover

7.1 Final Documentation

• List all monitored assets
• Log SNMP/WMI credentials securely
• Note collector VM specs and locations
• Update network maps with monitoring overlays

7.2 Custom Dashboards

• Create dashboards for IT staff, executives, or clients
• Configure metric widgets and reports
• Schedule reports for regular delivery

7.3 Training

• Provide dashboard walkthroughs
• Review alerting processes and thresholds
• Share documentation and support channels

Delivering documentation and training ensures your monitoring investment continues to deliver long-term operational value.

8. Post-Implementation Review

8.1 Confirm Coverage

• Verify all key devices are reporting data
• Confirm alerts are functioning

8.2 Tune & Optimize

• Adjust polling intervals or thresholds
• Fine-tune collector performance

8.3 Stakeholder Sign-Off

• Present dashboards and reports
• Address outstanding questions
• Obtain sign-off and feedback

Use this review to align expectations and confirm that monitoring is helping the business meet reliability and visibility goals.

9. Troubleshooting Common Issues

Collector Won’t Connect

• Check internet access and firewall outbound HTTPS
• Restart Auvik service

Missing Devices

• Recheck SNMP credentials
• Add discovery seeds manually
• Confirm devices respond to SNMP

Windows Monitoring Failures

• Validate WMI access and permissions
• Check firewall rules
• Restart the Auvik agent

The ITECS Advantage

Our structured implementation methodology ensures your Auvik monitoring system delivers maximum visibility with minimal business disruption. With ITECS as your network monitoring partner, you benefit from:

• Technical Expertise: Certified Auvik professionals with deep experience
• Tailored Monitoring: Architected to match your network and business needs
• Operational Excellence: Smooth deployment with minimal user impact
• Continuous Optimization: Ongoing tuning and alert refinement

Ready to take full control of your network visibility and proactive IT management? Contact ITECS today to implement Auvik and transform your monitoring capabilities.

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