September 3, 2017

New Partnership with an Antivirus Software Developer

iTecs Partners with a new Antivirus Software Developer

After months of testing and collaboration with several antivirus, antimalware, and anti-ransomware review companies, we've decided to partner with a different AV developer.

The security of your business network is always our top priority

Every two years we examine the ratings of all available antivirus software packages, and this time we've found an exceptional replacement for our existing AV provider.  We do this to ensure that the antivirus solution we provide you is the most proficient in detecting and eliminating viruses, malware, and ransomware.

What new features are provided by the new antivirus application?

  • Excellent malware protection
  • Multi-layer ransomware protection to keep your files safe
  • Better privacy with Webcam Protection
  • Anti-phishing sniffs and blocks websites that masquerade as trustworthy in order to steal financial data
  • Optimized speed for low system-performance hit
  • Battery mode for laptops and tablets, this intelligent feature saves battery life

Deploying the new AV platform to existing clients

When will you begin transitioning our office to the new antivirus software?

We will perform the upgrade for every client throughout September and will notify all your employees the week that we will switch you to the new antivirus software.

Is there anything my employees or I need to do during the migration?

In our email, we will only ask everyone to leave their computers turned on over night.  We'll be able to uninstall the existing software and install the new platform remotely.  Your assigned consultant will be on site to ensure that every computer was upgraded and address any issues.  During the migration, a reboot will be required, and we'll remind everyone to make sure they save any opened files the night we perform the upgrade.

For questions or concerns, please contact your assigned network administrator, or submit a ticket in our iTecs Ticketing Portal.

Additional information on the new antivirus software can be found on our services page here: https://itecsonline.com/managed-antivirus-protection/

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