iTecs IT Outsourcing and Support Blog
After months of testing and collaboration with several antivirus, antimalware, and anti-ransomware review companies, we've decided to partner with a different AV developer.
Every two years we examine the ratings of all available antivirus software packages, and this time we've found an exceptional replacement for our existing AV provider. We do this to ensure that the antivirus solution we provide you is the most proficient in detecting and eliminating viruses, malware, and ransomware.
We will perform the upgrade for every client throughout September and will notify all your employees the week that we will switch you to the new antivirus software.
In our email, we will only ask everyone to leave their computers turned on over night. We'll be able to uninstall the existing software and install the new platform remotely. Your assigned consultant will be on site to ensure that every computer was upgraded and address any issues. During the migration, a reboot will be required, and we'll remind everyone to make sure they save any opened files the night we perform the upgrade.
For questions or concerns, please contact your assigned network administrator, or submit a ticket in our iTecs Ticketing Portal.
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