July 7, 2017

iTecs Terminology Explained

Brief Glossary of terminology whilst using ITECS services

Below we list some of our terminology to help you understand our products, services and general lingo.

Legend:*  Words used primarily in the field during the course of providing services.

  • BBB A+:  Better Business Bureau A plus rating - link here
  • BDR: Backup and Disaster Recovery
  • Certified Experts: Specialists within our organization who have passed exams and received certifications; e.g. MTA, MSCE, EMC, CCDA, VCP6-NV, CTIAsec
  • Client: Business entity, partner or person who engages iTecs for IT related services - link here
  • * Client: A computer or software application that is part of a client's network - link here
  • Consulting: Advising businesses on how to leverage technology to better suite their business needs - link here
  • Database: Software that serves as a repository for information; e.g. MySQL, Microsoft SQL Server, Oracle - link here
  • Debian: A free Linux operating system with over 51,000 packages - link here
  • DRaaS: Acronym for Disaster Recovery as a Service - link here
  • Fixed Fee: Services provided to a client for a flat monthly fee - link here
  • * Hosed: Computer, device or software that is corrupt, broken, or damaged beyond repair - link here
  • Hourly: Services provided to a client on a per hour basis, usually associated with on-demand IT support - link here
  • Linux: A very stable and dependable operating system mainly used as servers with various roles - link here
  • Managed Services Contract: Affordable fixed monthly fee, tailored to each client
  • OpenSUSE: A Linux operating system primarily used for server roles and application hosting -  link here
  • Redhat: A Linux operating system used mostly in enterprise networks as application hosting server - link here
  • Retainer Contract: Pre-purchased block of time that never expires and is used to provide clients IT services - link here

Latest Posts

April 14, 2021

Leverage Someone Else’s Expertise And Keep Your Sanity

The thought of doing business solely on a cloud environment can sound overwhelming. From figuring out what it entails and what type of service or hardware will be needed to how to maintain and sustain that type of environment, the task seems daunting. Naturally, the first place to start is with a web search. How do I run my business virtually?

Read More
March 29, 2021

Is it considered ‘spying’ if you own the equipment?

The new way of doing business is electronically. The way we communicate and transact is mostly through a device, and even more so now in the days of Zoom meetings and virtual tours. Most employees cannot be efficient without a computer and a mobile device, and it is the responsibility of the company to ensure that they have all the proper tools to perform their jobs efficiently.

Read More
March 15, 2021

Does It Make Sense To Own Your Own Server?

Two of the most common reasons for opting out of owning hardware are maintenance and life span. Technology is constantly evolving and servers can quickly need hardware updates or become obsolete. It is crucial to compare the cost of owning the equipment, maintenance, and upgrades versus the cost of operating in a virtually hosted environment.

Read More

You have questions, we have answers

What can we help you with?