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iTecs Promus MDM is a turn-key solution designed to enable your workforce with the power of mobility by enhancing employee productivity without compromising corporate security. We manage smartphones, laptops, tablets, and desktops and multiple operating systems such as iOS, Android, Windows, macOS, and Chrome OS. Our system also allows you to monitor employee activity.
Mobile Device Management (MDM) is a management solution that oversees and secures smartphones, tablets, and laptops. Today’s typical workforce is more dependent on mobile devices to access data and perform their work duties, so it’s essential to treat those devices like desktop computers. Mobile Device Management allows an organization to track their assets, restrict the ability to perform specific actions, deploy applications, implement security, and much more.
Look at the example below to understand MDM implementation. Drivers use company-provided cell phones and make regular deliveries to end customers at their office locations. With Mobile Device Management, you can see in real time where those drivers are. Furthermore, you can deploy your CRM and inventory applications to their devices to make updates as they follow their routes, all while locking the phone down so they can only open apps, visit certain websites, and access other assets that your organization deems necessary.
Here’s another example to consider. A food processing plant utilizes Android or Apple tablets mounted on their walls in the plant's strategic locations. Employees use these tablets to clock in and out within a cloud-based application that utilizes the tablets’ cameras to verify identity. MDM will allow you to force those tablets to open the right app even if they are restarted and mitigate unauthorized tampering.
We manage multiple mobile OSS on one platform.
Enterprise mobile device management
Configure various policies for WiFi, VPN, apps, restrictions, and other parameters
Our staff can remotely control and view mobile devices to troubleshoot issues.
Easy enrollment, bring your own devices (BYOD) and corporate devices
Know where your devices are in real time and apply optional triggers when the devices enter a specific area.
As a white-glove cloud service provider, we ensure that you get this solution delivered as a complete turn-key package. We help you enroll, design the policies, push the applications, and manage the devices 24 hours a day, 7 days a week. Promus staff will work closely with your managers to create perfectly designed IT policies, rules, and triggers for how your mobile devices behave.
The abilities and use-cases for MDM are tremendous, while the cost to manage and protect a device is meager. Every organization with company-provided mobile devices should utilize our service. Our experts are on standby to answer your questions and quickly implement the service.
Custom Mobile Device Policy Creation: iTecs will create a policy that meets your company requirements.
Rapid Enrollment: iTecs Promus MDM manages the setup and device enrollment process to make life simple for both you and your users.
Centralized Management: iTecs Promus provides a UMDM console for smartphones and tablets with centralized policy and control across multiple platforms.
Proactive Security: Our solution provides end-to-end security and compliance management capabilities to monitor devices and take necessary action continuously.
Streamlined Support: Our MDM support team can remote into the managed devices to help your users with email support, application configuration, and break-fix issues.
Managing and providing break-fix services
Advance Replacement Program to keep your users functioning. Hot spare devices can be warehoused at iTecs or onsite at the customer’s office, providing the fastest turn-around time for down devices.
Call or email our MDM support staff on standby for instant support for end-user issues.
When you engage iTecs to manage your mobile devices, we assign an IT Manager to your account who will work closely with you to design the device policies, alert thresholds, and security features.
The IT Manager will also guide you on the best approach for the implementation of our services. Furthermore, we work with your carriers to procure new units and ship them to our MDM facilities for staging and kitting.