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iTecs offers great opportunities for people in the IT Industry.

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About the company

iTecs is a fast-growing MSP, cybersecurity, and cloud hosting company with its headquarters in Plano, TX.

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System Administrator


Plano TX




In Office

Job Description

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About iTecs

iTecs, an MSP, Cybersecurity, and Managed Cloud Hosting firm, is growing quickly in the North Dallas / Plano area. We are looking to hire a motivated and experienced System Administrator to provide remote and onsite support, consulting, and project management for our clients.

Our expectations of a System Administrator

We define an System Administrator as someone who already has ample experience working with computer hardware, Windows and/or Linux, Office 365, and can handle most of the IT administrative tasks with Active Directory.

However, we understand that one person can’t know everything. Googling error messages or finding how-to articles is part of our day-to-day process. Also, asking your peers for advice on approaching a problem is always available. The point is that we expect that as a System Administrator, you are technically savvy enough to be primarily self-sufficient with anything in an average corporate office network.

To alleviate mileage and wear-and-tear on personal vehicles, we deploy a company vehicle for use on client onsite, and we are in the process of expanding the fleet. However, you will find situations that require you to drive your vehicle to client sites when the company vehicle is unavailable. In the event an employee must use their personal vehicle for onsite appointments outside of a 20-mile radius from our office, we will provide bonuses to offset gas expenses.

System Administrators are expected to have expertise in and perform the following tasks:

  • Resolve issues with Windows, MAC, and Linux operating systems
  • Respond to client requests involving cloud platforms such as Office 365, Azure, DUO MFA, and other technologies
  • Virtualization technology with Hyper-V and VMWare
  • Assist the team with desktop level IT support
  • Directing customer messages or calls to the relevant personnel
  • Utilizing a ticketing system to track and document requests
  • Documenting customer support inquiries and resolutions
  • Administrating Active Directory and Office 365

Lastly, we work with a multitude of client personalities. We must hire professionals who are socially adept, who are approachable, and who carry themselves with the highest standards of corporate etiquette.

The work environment at iTecs

iTecs is unique in that we do not have a help desk with an escalation process. Each client is assigned a pod of iTecs experts who work with each other to achieve our mission statement of providing top-tier and white-glove IT support services. Also, each pod has a Lead Network Administrator who is the immediate supervisor and provides guidance and clarification on the environmental details of our clients’ infrastructures.

While the company is growing fast and our days are filled with projects and break-fix support requests, we have a relaxed culture of managing staff. We hire professionals who can manage their own time, make self-guided decisions on how to approach a challenge, and take ownership of their work.

iTecs is suitable only for engaged problem solvers who thrive in a fast-paced and ever-changing environment. Since we are a small company, we work closely with and depend on one another to help expand our opportunities. The best candidates for iTecs seek professional growth, maintain a hunger for new knowledge, and never shy away from a challenge.

Opportunities for growth at iTecs

iTecs is an MSP, cybersecurity, and cloud hosting company. With this wide breadth of provided services in mind, we encourage our professionals to develop into a vertical that is most interesting to them. Our rapid growth and wide range create ample opportunities for growth and promotion.

Job Type: Full-time


  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance


  • 8-hour shift

Ability to commute/relocate:

  • Plano, TX 75074: Reliably commute or planning to relocate before starting work (Required)


  • Windows and Mac: 3 years (Required)
  • Linux: 1 year (Appreciated)
  • Computer hardware: 2 years (Required)
  • Windows Server: 1 year (Required)
  • Microsoft 365: 1 year (Required)

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