ABOUT US

IT Services, Cybersecurity and Cloud Hosting since 2002

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Image showing iTecs logo and the awards of exceptional IT services provided to businesses from it's 14902 Preston Rd, Dallas, TX 75254 office.

Who is iTecs

Since 2002, iTecs has provided customized turn-key services to a variety of high-profile clients, including Frito Lay, Pizza Hut, Miller Brewing, Kraft, and more. We scale our services to any business size and offer rapid on-site and remote IT support, cybersecurity, consulting, and cloud hosting solutions. Our dedicated team of agents is capable of meeting the demands of your business no matter what industry you're in. At iTecs, we treat every client interaction as an opportunity to improve our reputation and grow together.

iTecs is a unique technology solutions provider that sets itself apart from its competitors by offering a personalized and flexible approach to IT services. Unlike traditional help desk models, iTecs assigns a pod of experts to each client to establish a more personal and collaborative relationship. This allows for a deeper understanding of the client's business needs and challenges, leading to tailored solutions that align with their goals. iTecs also offers scalable services that can grow alongside businesses, providing a wide range of technologies and services that meet their unique requirements. By offering this customized and adaptable approach, iTecs stands out as a reliable partner for businesses looking to enhance their technological capabilities.

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our mission

At iTecs, we strive to transcend the role of a traditional IT vendor, forging enduring partnerships with our clients to deliver customized and adaptive IT solutions. Our commitment to exceptional service, agility, and flexibility ensures that we consistently provide timely, relevant, and innovative support for our client’s evolving needs.

OUR VISION

Our vision is to set the industry benchmark for exceptional service, consistently delivering unparalleled IT solutions that surpass those of our competitors. We are dedicated to exceeding the expectations of our associates, customers, and investors by maintaining a steadfast commitment to excellence and consistently delivering high-quality outcomes.

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OUR STRENGTHS

Our dynamic approach and unwavering adaptability set us apart. With a team of highly skilled professionals, we excel in diverse fields, enabling us to provide comprehensive solutions spanning traditional MSP services, cybersecurity, and managed cloud offerings. Our multifaceted expertise empowers us to stay at the forefront of innovation and continuously deliver exceptional value to our clients.

HOW WE DO IT

We believe in fostering strong, personalized relationships with our clients. To achieve this, we assign each client a dedicated team of specialists, ensuring continuity and familiarity. By providing direct access to your assigned experts, we facilitate seamless communication and a deeper understanding of your unique requirements. Our commitment to timely delivery and unwavering reliability means you can trust us to always honor our word and prioritize your success.

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our mission

Our mission is to provide high-value IT services promptly and at competitive rates. We're dedicated to providing our clientele with top-notch customer service.

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OUR VISION

Our vision is to be an affordable, high-quality service provider—unmatched by any of our competitors—exceeding the expectations of our associates, customers, and investors.

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OUR STRENGTHS

We've got intimate knowledge of our client's industries, so we understand their business needs and technology challenges. We're committed to making things efficient, and we pay attention to details. Weare fluid in acquiring and grasping new ideas, methods, and technologies.

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HOW WE
DO IT

We assign each of our clients a primary and backup network administrator; there are no dispatchers within our firm. You're given your assigned consultant's direct contact information so you can always be working with the same individual. This allows us to get to know you and understand your needs better so we can provide you with the best service possible. We always deliver on time.Our word is our bond.

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ABOUT OUR FOUNDER

Brian Desmot, Founder of iTecs

Our founder Brian Desmot has been a part of the information technology landscape since 1995 and served crucial roles for Deloitte, GTE and Clubcorp where he acquired the skills needed to shape iTecs. Along with our team of GOATS we stand ready to forge a new path for your business. Get a quote from us today and discover how we can exceed your expectations."Since my first computer, an i286, I've had a proclivity to work with technology. IT is my addiction. I love to challenge myself by learning new ways of doing things, new operating systems, and new applications. I found that I also excelled in troubleshooting and had a mind better suited to technical engineering than my childhood dream of being a pro surfer.Every day when I come into the office, I'm doing what I love. I don't consider it work, but a necessity for happiness. This way of looking at what I do translates into a business culture that enables me to provide white-glove, customer-centric, and efficient technology services to our clients in the support, managed services and cloud hosting worlds."- Brian Desmot, Founder and CEO of iTecs

our partners

veeam logovmware logomicrosoft logocitrix logoringcentral logosonicwall logocumulus logosophos logocisco logojuniper networks logo
veeam logovmware logomicrosoft logocitrix logoringcentral logosonicwall logocumulus logosophos logocisco logo
juniper networks logo

our partners

veeam logovmware logomicrosoft logocitrix logoringcentral logosonicwall logocumulus logosophos logocisco logo
juniper networks logo