Menu
-min.jpg)
We handle everything IT in our IT Outsourcing Managed Services Program so you don't have to.
iTecs Austin's office number is (737) 400-4505 and is located at 1500 W 38th St Suite #46, Austin, TX 78731 (Google Maps).
Austin businesses can leverage our teams of MSP professionals for everything IT, including consulting, procurement, break-fix IT support, monitoring, cybersecurity, and managed cloud hosting.
ITOMSP is a program designed for SMB enabling a complete IT department which can include the crucial roles of CTO/CIO/CSS, IT Consultants, Network and System Administrators.
Our ITOMSP is tailored to meet the needs of your organization. However, we provide next generation antivirus, monitoring, patch management, preventative maintenance, and proactive IT support with every partnership.
Your assigned pod of Network Administrators will respond quickly to IT support requests to ensure that they and projects are completed on time. The IT Outsourcing MSP is not a helpdesk; you are given direct access to your assigned team to always work with the same people. For larger companies, we can increase the team to ensure holistic synergy.
According to the Bureau of Labor Statistics, in 2016, the median annual wage of network and computer systems administrators was $79,850. That’s for a single network administrator. With iTecs, you gain access to a full team of experts. A client with 25-100 computers can expect to save up to 50% by outsourcing with us. With the included software and hardware we provide, that’s a huge increase to your business’s bottom line.
With in-depth knowledge of our clients’ industries, we help guide you to the solutions and services that meet your unique business goals.
With in-depth knowledge of our clients’ industries, we help guide you to the solutions and services that meet your unique business goals.
We want the experience of transitioning your IT department to iTecs to be as easy and seamless as possible. Here is an outline of what to expect when going through the simple steps of engaging us as your offsite IT department.
We provide three different IT Outsourcing Managed Services Program terms.
Receive a 5% discount on the contract and 25% off our Promus data center backup and disaster recovery and cloud hosting services.
Receive 25% off our Promus data center backup, disaster recovery and cloud hosted services.
Available for small offices only, these short-term agreements provide no discounts.
The day you execute the contract, your assigned Team Leader will arrive at your office and perform the following:
Formal introductions to your staff, providing contact information and instructions on how to request support
Network discovery and IT infrastructure documentation
Install antivirus and remote access tools
On the back end, we also create your account and grant you access to the following portals:
Ticketing System
Remote Monitoring and Management
Data Vault
Total Security AV
CloudSP backup and imaging