Dentrix support for dental clinics for the Dallas Fort Worth area since 2002.
We provide local Dallas, Plano, and Frisco dental practices support, consulting, management and maintenance for the widely used Dentrix Dental IT System. Developed and sold by Henry Schein Practice Solutions, our highly experienced experts can help you integrate this robust software platform into your practice. We also provide 24/7 rapid on-site & remote support, maintenance, and monitoring to ensure Dentrix is running optimally.
Our existing clients rely on our team to ensure that their Dentrix server and client computers run optimally, with a proper disaster recovery plan and daily backups. When Emergency Dental Care USA first contacted our support team after discovering they were unable to access their Dentrix database, we immediately dispatched a technician who had their server back up and running within an hour.
With our company, when you call for support or questions, you call your assigned Dentrix specialist directly. There are no dispatchers; you are given your designated point of contact their cell phone numbers and email addresses. Every time we provide preventative maintenance, support or consulting services, it’s performed by the same person every time.
We remote into our existing client’s servers (or workstations) on a weekly basis to ensure the backups are running correctly, and perform preventative maintenance which helps with performance and mitigates IT issues. We also provide 24/7 network and software monitoring, giving us a 360 real-time view of the health of your system.
Our diverse team of network administrators are highly trained and certified in various hardware and software appliances. We can support and maintain every aspect of your practices IT, beyond Dentrix. We are also a BBB A+ accredited company who strive to satisfy our clients and exceed their expectations. Our customer service is unmatched by any of our competitors; we have some clients who have entrusted us as their IT department for 13+ consecutive years.
Contact us today to learn how we can help your practice with a free onsite consultation. Sign-up for our managed IT services and receive 40% off your first month.