About iTecs IT Outsourcing & Support
ince 2002, we have provided IT services in the Dallas/Fort Worth area with great success. This achievement is based on our ability to satisfy and exceed our clients’ expectations. We view each engagement as an opportunity to enhance our reputation of taking your business to the next level.
We are dedicated to providing quality IT services promptly at competitive prices. We go the extra mile to ensure 100% customer satisfaction.
Our vision is to be the affordable, high-quality service provider, unmatched by any of our competitors; and leaders in exceeding the expectations of our associates, customers, and investors.
With in-depth knowledge of our clients’ industries, we know the business needs and technology challenges they face. The values and expectations we set for ourselves allow us to surpass our competitors. Efficiency and attention to detail give us an in-depth understanding of what solutions and services would be best benefited by the client.
iTecs IT Support staff continuously learn new skills and explore alternative solutions as they are developed. We are fluid in our ability to acquire and grasp new ideas, solutions, and technology. Our personalities are professional and courteous with the primary goal of building a healthy relationship with every one of our clients.
How we do it
We assign all our clients a primary and backup network administrator. There are no dispatchers within our firm; you are given your assigned consultants their direct contact information. Allowing you to always work with the same person, and for us to get to know you and your industry to strengthen a long lasting relationship. We always meet our deadlines, “our word is our bond” and is a guiding principle in all of our client relationships.